ERP training falls into two broad categories, one of which is training on how to use the ERP application software.Which of the following activities is a part of this category?

ERP training falls into two broad categories, one of which is training on how to use the ERP application software.Which of the following activities is a part of this category?
A) obtaining top-level management support
B) steps for using the ERP applications to accomplish the activities in processes
C) dealing with employee resistance to the new system
D) preparing the organization for change
Answer :

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